Community engagement drives social media success. It will allow you to build trust and to connect on a deeper level with your customers, suppliers, key stakeholders and everyone who is part of your online community.
When you have an active and engaged online community, things happen naturally, ideas flow, people are intuitively drawn to your brand, relationships form and the magic unfolds.
To build an active and engaged community on social media is no different to establishing a relationship in your personal life. You need to listen, respect, understand and personally connect with people before trust and relationships are formed.
We unlock the extraordinary value of online communities by creating highly personalised and engaging experiences that result in behaviour change and better business outcomes.
Liquid Mango is a Sydney-based social media consultancy that works with small and medium-sized businesses that want to deepen relationships with their customers and key stakeholders by increasing community engagement.
We’re truly passionate about showing businesses how to communicate authentically and increase community engagement on Facebook, LinkedIn, Twitter and Instagram so they know and understand their customers, key stakeholders and in turn, deliver better business outcomes.
By increasing community engagement you will:
- Build trust and credibility
- Increase brand awareness
- Build a positive online reputation
- Connect with leaders and influencers
- Strengthen relationships with your customers
- Improve customer loyalty and retention
- Generate new leads to your business
Personal connection is the key to success on social media.